Kivo is located in Vancouver Canada and we ship our amazing products all over the world.

When shipping products to the USA, there may be certain taxes (tariffs) that the USA has implemented which may raise the price of your products entering the country. Donald Trump has added multiple taxes and tariffs on goods entering the USA, meaning you will pay more for products entering the country, and USA companies raising prices as a response to market pricing.

The USA has also removed the "de minimis exemption", which allowed goods below USD$800 in to the USA to be received duty free. This means ALL products, no matter the cost, imported to a US address will be liable to pay taxes directly to the US government.

Our core products are constructed in our production facility in China before final assembly, quality assurance, and packaging in Canada. This may also affect the duty/tariff/tax rate that the US government charges you.

Please be aware that placing an order on Kivo for shipment to the USA WILL MEAN YOU WILL BE LIABLE TO PAY TAXES AND DUTIES TO THE US GOVERNMENT. THE TARIFFS OR DUTIES ARE NOT SHIPPING FEES. OUR SHIPPING PARTNERS (UPS, FEDEX, USPS, CANADA POST, ETC) MAY CHARGE YOU DIRECTLY FOR IMPORTING PRODUCTS INTO THE USA AND THIS FEE IS PAYABLE TO THE US GOVERNMENT.

Ordering from Kivo means you're aware that the final price you pay may be higher after you approve importation. If you choose to cancel your order or not pay for importation taxes after you've placed your order, we will be happy to refund your entire amount minus any fees we've incurred in shipping or fulfilling your order. Please read our refund / return policy for more information.