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What charging cable do I need for my Kivo Mini?

in Frequently Asked Questions

Our highly popular Kivo Mini is powered by a 5000mah Lithium-ION battery. On the rear of the panel is a USB-C port, this port enables charging and can ONLY be charged by a USB-C to USB-A cable - which allows for slow charging (we recommend overnight) and thermal management of the battery, extending its life.

Kivo Mini

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How do I clean my Kivo?

Cleaning your Kivo is fairly simple, but these are electrical devices, so particular caution should be applied when you clean. For Kivo PanelsThe front panel is made of acrylic, we recommend using a laptop / screen spray, and a soft microfibre cloth that is free from any dust or contaminants. As with any electrical device, do not spray directly onto the panel, but spray onto the cloth first and then the front of the panel. Do not use any chemical or abrasive cleaner, as these will invalidate the warranty concerning the area applied. For the surround, or the rear, our Vital Panels are constructed using durable heavy weight steel, our Elite Panels are constructed using an Aluminum Alloy - and only required a damp cloth & detergent such as Dawn.Do not get any liquid in any of the passive cooling holes, or any part of the electronics, sockets, or control panel - as this may be dangerous and invalidates the warranty. For Kivo masks & neck panelsOur LED masks & necks are constructing using durable food safe silicone, with a soft plastic protector. We recommend using a slightly damp cloth to clean both sides of the mask. For stubborn stains or marks, we recommend a tiny amount of Dawn dish soap applied with a damp cloth. Never submerge in any liquid. For Kivo torchesThese are durable electronic devices, but never submerge them in liquid - a damp cloth with a tiny amount of Dawn will work to clean.

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How much does it cost to run a Kivo red light panel

The cost of electricity various in state by state and province. As a GENERAL guide: Small 300 panels are 78-91 watts in power - in British Columbia, this works out around 40 cents a month, if it's used an hour a day, every day. Medium 1000 panels are approx 270 watts in power - in British Columbia, this works out around $1.05 a month, if it's used an hour a day, every day. Larger 1500 panels are approx 400w - in British Columbia that would cost $1.80 a month, if it's used an hour a day, every day.

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What comes with a red light panel?

For all panels we include: Operating manual Power cable (charging cable if it's a battery powered portable panel) Googles - if you have eye sensitivities For our 1000 and above series panels Remote control Door hanging kit Lifting system Mounting hardware

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FREE SHIPPING applies to popular regular priced products over C$500 shipped to Canada or the USA by standard shipping. Free local delivery is offered for orders over C$250 in the Vancouver lower mainland. Shipping charges maybe applicable on large items. We ship Kivo products worldwide.

Kivo Red Light & Near Infrared Therapy panels, masks, and devices can help with pain, healing, skin issues, as well as overall wellness & health. Kivo products are not intended to diagnose, cure, or prevent specific diseases. The Kivo website is not intended as medical advice, please consult a qualified health professional prior to using these products. Any SAVINGS price is a price compared to similar products in the market place, unless a product is specifically marked as ON SALE or CLEARANCE. We are committed to providing an accessible shopping experience. If you have any questions, comments, or feedback, please contact us.